Returns are accepted within 7 days from the date of delivery.

Refunds are issued for unused, unopened hair extensions in original packaging.

Used or opened hair extensions are non-returnable.

 

Conditions for Refund

1. Hair extensions must be in original condition.

2. Packaging must be intact.

3. No damage, tangling, or alteration.

 

Refund Process

1. Contact us within 7 days to initiate return.

2. Provide order number and reason for return.

3. Return shipping is [customer's] responsibility.

 

Refund Timeline

1. Refunds processed within [time frame, e.g., 5-7 business days] after receiving returned items.

 

Exceptions

1. Custom orders are non-returnable.

2. Sale or discounted items are non-returnable.

 

Cancellation Policy

1. Cancellations before shipment: full refund.

2. Cancellations after shipment: store credit or partial refund.

 

Contact Information

For questions or concerns, email [info@extenfullhair.com] or call [347-825-9941].

 

Unsatisfied Customer Policy

Purpose

At ExtenFULLhair , we prioritize customer satisfaction. This policy outlines our commitment to resolving issues and ensuring customer satisfaction.

 

Resolution Process

1. Contact Us: Customers can reach out to us via phone (347-825-9941), email (info@extenfullhair.come), or in-person within 3 days of service.

 

2. Concern Reporting: Customers should provide detailed information about their concern.

 

3. Investigation: We will investigate and respond within 3-5 business days.

 

4. Resolution Offer: We will propose a solution (e.g., refund, replacement, or adjustment).

 

Refund Policy

1. Full refunds for services not rendered.

2. Partial refunds for services partially rendered.

3. Store credit or exchange options.

 

Replacement Policy

1. Defective products will be replaced within [time frame].

2. Customer must return defective product.

 

Exceptions

1. Custom orders.

2. Sale or discounted items.

3. Damage caused by misuse.

 

Commitment

We strive to:

1. Listen attentively.

2. Respond promptly.

3. Resolve fairly.

 

Contact Information

Phone: [347-825-9941]

Email: [info@extenfullhair.com]

Address: 2232 Amsterdam Ave. NewYork, NY 10032

 

This policy demonstrates our dedication to customer satisfaction and continuous improvement.